CUSTOMER SUCCESS · WORDPRESS · WOOCOMMERCE · DAYTON, OH

DUSTIN
HARTZ-
LER.

CUSTOMER SUCCESS MANAGER AT WOOCOMMERCE. WORDCAMP US ORGANIZER. CROSSFITTER. DAD OF TWO.

I help enterprise merchants grow on WooCommerce. I’ve been in the WordPress ecosystem since 2009 — building, supporting, organizing, and writing about it. This site is the long version.

NOW · CSM @ WOOCOMMERCE READING — A GENTLEMAN IN MOSCOW 3D PRINTING — BAMBU X1C WEEK 04 OF 12 — RUNNING 5K EST 2009 · DAYTON, OH

01ABOUT.

SEE FULL CV →

I help merchants grow on Woo. I’ve been doing this since 2009.

I’m a Customer Success Manager at WooCommerce, part of Automattic. I work with enterprise and high-value merchants to drive growth and long-term success on the platform.

Before this I spent ~7 years as a Happiness Engineer at Automattic, then a developer rotation through WordPress VIP and Jetpack. Earlier still, I founded Hartzler Digital Media — building WordPress sites for small businesses out of Ohio.

I’ve co-organized WordCamp US for over a decade, helping shape one of the flagship events of the global WP community.

When I’m not at the computer (rare): CrossFit, 3D printing, reading, traveling. I live in Dayton, OH with my wife, our 12-year-old daughter, and 9-year-old son.

CURRENTLY READING
A GENTLEMAN IN MOSCOW
AMOR TOWLES · 62%
CRT WORKOUT
“FRAN”
PR: 3:12
3D PRINTER
BAMBU X1C
PRINTING: WCUS BADGES
CHALLENGE
WEEK 04 / 12
2026 PR ATTEMPT

02POSTS.

FULL ARCHIVE →